saintes maries de la mer

Frequently Asked Questions



How is the swimming pool ?
The pool consists of two  large pools and a paddling pool.
It has great beaches and is perfectly integrated into the local architecture.
What are the opening dates ?
From early June to mid-October. In July and August a lifeguard is present at certain times.
Is the pool heated ?


How far is the beach ?
The beach is 100 metres away.
The beach exit is secured by an access badge off season and a security guard in July and August.
How far away is the city centre ?
Les Saintes Maries de la Mer is at 500m.
You can get there on foot by a footpath along the sea shore or by car.
Are there shops nearby ?
You can find the basic necessities as well as bread and snacks. Of course, all kinds of shops can be found at the nearby town centre,
just 500 m from the campsite.


What are the electrical appliances present in rentals ?
1 refrigerator, 1 microwave oven, 1 coffee maker, electric heating.
Are sheets and blankets included ?
All rentals include pillows.
You need to bring your sheets and your pillow cases and you may bring additional blankets depending on the season. You can rent a bedding set (10 € - sheets and pillowcases to reserve at the reception).
Are the sheets changed every week ?
Yes. On request at the reception.
Is the cleaning done every week ?
No Cleaning is your responsibility. An inventory is made on the day of your departure.
Can we rent beds and high chairs ?
Possibility to rent a baby kit (high chair, bed, barrier), rental: 14 euros.
Are there televisions in rentals ?
Is there internet access in the rentals ?
An Internet Point is available at the reception.


Are there laundry facilities ?
Yes. With a dryer.
Security and safe deposit lockers ?
A security team monitors the campsite day and night during the summer holidays.
Safe deposit lockers are available in the mobile homes and on rent at the reception.
Hygiene and cleanliness ?
Regular tests are performed on water from the bathing areas, swimming pool and sea, in addition to the drinking water.
Our washrooms are cleaned by a qualified team following an appropriate procedure.


How do I book ?
You can book in three ways :
> The easiest way is to book online now with secure payment (free booking fee).
> Or by phone at +33 (0)4 90 97 84 67 (see working hours in the section Opening period)
> By mail. Just print the booking request.
For the rentals, the deposit is 30% and booking fee € 30.
For the pitches, the deposit is 30% and booking fee € 30.
Can I book stays of less than a week ?
Yes, in low season, subject to availability, you can reserve « a rental » of three nights minimum.
How do you calculate the tourist tax ?
The tourist tax is 0.55 € per night per person over 18 years.
What are the accepted payment methods ?
CB (except American Express), cheque, holiday cheque, cash, money orders, bank transfer.
For deposits, we accept only cheques and cash.
The CAF holiday coupons are not accepted as means of payment.
We fill out the form and you can be reimbursed.
Can I change a booking ?
Only under certain conditions and to the extent of availability.
Contact us through our modification/cancellation form in the section "Online booking" or by calling +33 (0)4 90 97 84 67 (see our opening hours in the section "Online booking").
Can I cancel a reservation ?
Yes, if cancellation insurance was taken.
More than 60 days before your arrival, by registered letter, only € 30 processing fee is deducted. Less than 60 days before arrival, the total of your deposit will be retained.
In case of late arrival or early departure, the entire stay is due.
What are the timings to take possession or return a rental or pitch ?
Rentals are taken from 4 p.m. and the returns are made at 10 a.m. after inventory. The pitches are cleared latest before noon.
Can we arrive outside the opening hours of the reception ?
Our guardian until midnight will welcome you and give you the keys of your rental or pitch No on presentation of an identity document. You simply go to the reception next morning to carry out the final formalities.
Can we leave outside the opening hours of the reception ?
For departures before the opening of reception, it is possible:
1. For the campsite pitches, simply settle your bill on the previous day before 5 p.m.
2. For rentals, an inventory being necessary, we will keep your deposit in the event that we should replace broken or lost items.
We will send it to you after inventory if everything is in order.


Are water and electricity included ?
If you want power, you will need to make a request and come up with an extension cord to connect to the electrical terminal.
The number of pitches with electricity connection being limited, we recommend to book well in advance.
Of course, the washrooms and the different water points of the campsite (except terminal campers) are open to all.
Is there a possibility to drain the wastewater ?
If you have a removable tank, you can discharge it into the sluice located outside of health.
Otherwise, a terminal is at your disposal in the campsite.


What are the sports equipment available in the campsite ?
At your disposal: a swimming pool with two pools and a wading pool, two playgrounds for children, volleyball court,
What are the proposed activities ?
In July and August we offer :
> P'tits gardians club is open from monday to friday, fro 9.30 a.m. to noon ans from 3.30 p.m. to 6 p.m for children above 6 years old.
> Sports activities for the entire family such as muscle toning, water aerobics, pool games, sports tournaments…
> Every evening except Saturday: shows, dances, cabaret evenings, games, thematic evenings…
The activities (excluding outings) and the entertainments are free.


Can I receive visitors ?
Yes, under certain conditions. The visitor is someone who visits you occasionally but does not sleep on the campsite.
Visitors can be admitted to the Camping La Brise under the responsibility of the campers who receive them and subject to a fee and providing a proof of identity.


Are dogs allowed ?
Dogs are allowed on leash with « animal » tariff.
Those in the second category must be muzzled and we are obliged to refuse those of the first category. Dogs must be vaccinated (bring your vaccination book).
In the accommodations, only one dog will be admitted.


Who is responsible for theft or damage occurring inside the campsite ?
The SEMIS (company that manages the Camping La Brise) can in no way be held responsible for the campsite equipment, various vehicles and objects introduced by campers with or without their surveillance.
No guarantee can be given for cash or values kept by the campers.
Your insurance for vehicle, civil liability, trip or credit card will undertake to compensate you based on the type of your insurance policy.